Delivery & Returns


DELIVERY:
Your order will be dispatched within 48hours working days after it has been placed, subject to payment and stock availability. If there is any problem with stock availability or with the payment Il Porticciolo will contact the consumer as soon as possible.


Collect in Store Free (Monday to Friday)

Standard UK delivery 3-6 Working days £4.99

European Delivery 5-10 Working days ( £9 or FREE for orders over £250)

Rest of the World 7-10 Working Days £20

 

RETURNS:

UNITED KINGDOM

In the case the consumer is not completely satisfied with the product he can send us an email stating their order number and proof of payment within 14 days from receiving the product to info@ilporticciolo.co.uk to request refund or exchange. He can bring or ship the product to our address: 123 Sydney street, 1 ST Floor, SW3 6NR, London.

EUROPE, USA and REST OF THE WORLD

In the case the consumer is not completely satisfied with the product he can send us an email stating their order number and proof of payment within 14 days from receiving the product to info@ilporticciolo.co.uk to request refund or exchange. He can ship on his costs the returned product to our address: 123 Sydney street, 1 ST Floor, SW3 6NR, London. Returns from outside EUROPE need to be marked: BRITISH RETURNED GOODS.

ACCESSORIES

Unfortunately we are unable to offer a refund and/or exchange on ALL hair accessories such as hats, ribbons, clips, hairbands.