FAQs
How long will my order take to arrive?
All UK orders are shipped via Royal Mail or courier service. Standard delivery typically takes 2–4 working days. Express delivery options are available at checkout.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and rates vary by destination and will be calculated at checkout.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking link to monitor your delivery status.
Where are your clothes made?
Our collections are curated from some of Italy and Europe's finest artisans and designers. Each item is carefully selected for its craftsmanship, quality, and timeless design.
How do I choose the correct size for my child?
We recommend referring to our size guide on each product page. If you're unsure, our team is happy to help — please contact us with your child’s measurements for personalised advice.
Can I exchange an item?
Yes, exchanges are possible depending on stock availability. Please contact us to arrange an exchange.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Apple Pay.
Do you offer gift wrapping?
Yes, we offer luxury gift wrapping. This can be selected during checkout, making it perfect for birthdays or special occasions.
Can I include a gift message with my order?
Absolutely. You can add a personalised gift message at checkout, and we’ll include it with your wrapped order.
